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[Discussion] [solved] Session halted

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#11
Posted on 2020-11-01 20:47:14 | Show thread starter's posts only

I was gone most of the weekend...

It is now Sunday 20:40 EST / Monday 01:40 GMT
I am able to log in with no problems

IF you are still having problems logging in contact support immediately

since getting "stuck" is an individual account/character problem IGG has no way of knowing which characters to fix with out you telling them.

Hopefully they will not just make you wait until Tuesday morning maintenance... but they do make people wait for it a lot of the time...

and if you are still stuck after maintenance you need to write a NEW email to support letting them know.

calling this solved and locking

again write support if you have this problem.... and if it is not fixed by after maintenance  post a new thread AND contact support a 2nd time letting them know maintenance did not fix the problem!

- Ele

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