FoK please check the ticket as soon as you see this it is urgent thank you.
Another one who doesn't like to follow the guide...
well the last one with no info took 2 weeks... lets see if FOK will look at this.
Even if you are not going to follow the guide that I keep bumping to the top:
RULES/ PROCEDURE when asking for FOK's help
you could at least give the date that you submitted the ticket so we know how long you have been waiting
Reasons for wanting the 5 things stated in the guide are given in that thread.