I always forget to have the item and the unbind item in the first slot...
I send screen shots of the items in the first slots so they know i am ready
and it still took a few days for my last one.
5/ 7 was a Thursday so they may not have even got to it till Monday... i do not thing they work over weekends and weekend starts 1/2 way into our Friday.
so MAYBE its been 5 business days .. so ill let this slide..
sigh.... this whole process ....sigh.