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[Discussion] [Solved] NON Palenque related - stuck at ID Verifying

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#1
Posted on 2020-04-12 12:53:21 | Show thread starter's posts only

Reports got mixed or maybe there just was not enough info given in the report to be sure of the reason/circumstances.
I am going to cut and past reports for today  that are probably non-Palenque related here

- Ele

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#2
Posted on 2020-04-12 12:53:55 | Show thread starter's posts only

From btbilica
Posted on 2020-04-12 12:14:13

I can't log back too. I was logout for freelunch and can't log back or submit freelunch

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#3
Posted on 2020-04-12 12:55:59 | Show thread starter's posts only

From Viavisi

Posted on 2020-04-12 12:17:28



I'm having the same problem.
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from other thread below (same account name) - Ele

I have had a problem today with logging off characters for free lunch and having the game say they are still online.  I have shut down my machine, re started the game and tried to log them back on and they don't log back on. I get stuck at the "ID Verifying, Please Wait......" screen.

Anyone else having this problem?

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#4
Posted on 2020-04-12 12:57:05 | Show thread starter's posts only

My reply to the non-palenque related log in problems:

I am able to log in ok  13:23 EdT/ 12:23 EST/ 18:23 GMT
*edit*
can log in 7 of 10 accounts only

it did take a few seconds longer than usual at ID verifying... so be sure to wait a real time 30 seconds or so on that screen before giving up.

be sure to try a complete shut down of computer or even a router reset.
the vco servers are probably taking a while to actually log that you have left the game.. so you may need to wait 3-5 min before logging back.

Remember Palenque is running today so servers will be messed up worse that usual.

- Ele

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#5
Posted on 2020-04-12 14:27:39 | Show thread starter's posts only

I'm having the same problem.

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#6
Posted on 2020-04-12 14:40:52 | Show thread starter's posts only

ok I am now having the problem with an alt that I actually played yesterday...
14:35 EST/19:35 GMT

14:42 EST/ 19:42 GMT
tried a 2nd character.. same problem stuck on this screen;


.

yep this is really messing with free lunch...sigh

Iv'e got 2 character in game.. ill try again after 1 hr for free lunch.


14:47/ 19:37 GMT

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#7
Posted on 2020-04-12 14:48:15 | Show thread starter's posts only

I got ID Verifying after I failed to login to Palenque.

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#8
Posted on 2020-04-12 15:03:27 | Show thread starter's posts only

This is the NON - Palenque related thread....
I have not even tried to participate or even open up the event interface today...


ok so  I have now tried logging in a total of 7 characters

2 will not log in... the other 5 are currently logged in.

I have no idea why the 2 of mine will not log... I have not played 1 of the un-loggable alts since last Sunday...the other I played yesterday.

I am leaving the 5 on for free lunch then will log off and try 3 others plus the 2 that are not working now.
(yeah I only have 10 accounts - that I remember passwords for *grin*)

15:00/20:00GMT

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#9
Posted on 2020-04-12 15:41:02 | Show thread starter's posts only

Still cant log in my account , When i try to confirm free lunch cant because
im still in game . Im now without fl , palenque task rewards and mot able to do ddc .
Not fun .

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mobitel
#10
Posted on 2020-04-12 15:56:09 | Show thread starter's posts only

So still can't enter the game... so i lost today 1 yizhou land instance run =10 gold medals,
Palenqua tasks=4 serpent stones, 2000 mod stones, 2000 manuals, 4000 garment fragments, ddc =1,5b silvers FoK compensate this exact amount !!!! DO YOUR JOB MR LAZY!

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