Voyage Online Today: 1    Total Posts: 96566

Total:#30

Create Thread

[Discussion] Palenque Broken?; stuck at ID verifying to get INTO Palenque or regular game

Hot Topics [Copy link] 29/1099

#21
Posted on 2020-04-12 17:45:24 | Show thread starter's posts only

Still cant log in my account , When i try to confirm free lunch cant because
im still in game . Im now without fl , palenque task rewards and mot able to do ddc .
Not fun .

Signature
mobitel
#22
Posted on 2020-04-12 18:18:56 | Show thread starter's posts only

Players,



IF your problem started after/during Palenque:

try logging into battle server then logging off and logging into regular servers

and/ or try a server you dont normally use.

I am not guaranteeing that will work, but it has helped about 70-80% in the past.
(today's situation may be different as others seem to be affected as well)

It Does NOT work for my 3 accounts that were not in Palenque and will not log in due to ID verifying.

- Ele

Signature
#23
Posted on 2020-04-12 18:57:59 | Show thread starter's posts only

for me doesnt worked

Signature
#24
Posted on 2020-04-12 20:22:07 | Show thread starter's posts only

im still stuck account name MajorJD

Signature
No weapon that is formed against you will prosper declares God.
#25
Posted on 2020-04-12 20:37:02 | Show thread starter's posts only

lol still can not loggin.. damn

Signature
#26
Posted on 2020-04-12 22:46:51 | Show thread starter's posts only

its now 22:30 EST/ 03:30 GMT

I still can not log in my 3 accounts...

there have not been any comments from admin in pm or mod section and as you see none here in regular forum...

Ill be watching some anime then off to sleep.. so probably will not be back for at least 13 hours...

hoping they figure it out.

- Ele

Signature
#27
Posted on 2020-04-13 09:37:46 | Show thread starter's posts only

24h cant log( log on battle server not help(
acc already logged

Signature
#28
Posted on 2020-04-13 12:05:01 | Show thread starter's posts only

As of 12:00EST/ 17:00 GMT

I am able to log into the game - HOWEVER it took a few seconds at ID verifying and then a few seconds more delay at next screen  "logging in".

If you are continuing to have problems contact support immediately with a NEW email... so they can tell that your report is after their "fix".

However in the past IGG has just made players wait till reset Monday evening/ Tuesday morning - which usually frees up their accounts.

If you still have problems after Maintenance Tuesday morning - Contact support immediately again with a 3rd email!!

I'll cross my fingers for you!

- Ele

Signature
#29
Posted on 2020-04-13 12:11:40 | Show thread starter's posts only

Finally! I have loaded the character selection screen on the battle server. Now I can log in to the game server.

Signature
#30
Posted on 2020-04-14 15:21:56 | Show thread starter's posts only

Muted  

Signature