need 3~4min to loggin
i just give up if u say " sometimes need 3~4min to loggin it s nomal"
Unfortunately it is an intermittent problem.
I just logged in and it only took about 20 seconds to go from character select (standing on the dock) to standing in game.
We know that during events (and maybe the first few min before and after events) log in is slow.
But honestly I do not know if Battleground is still going or not - they removed the post and I don't remember dates.
But I think we can all guess that IGG will do nothing about their servers.
next time please post exactly what time it is you are trying to log in... then we can check if it is due to an event....
but that is about all I can offer...
yes you can try complaining to support... it wouldn't hurt.
Ps. no one is home at IGG for another 12- 24 hours... they are still on vacation and then have a weeks worth of work to catch up on.
Chinese National Holiday ends Tuesday!!