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[Discussion] problem with log in after event

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#1
Posted on 2018-02-07 15:32:54 | Show thread starter's posts only

hey I have a question I cant log on my main account it say it doesn't exist after someone logged it for battle grounds. I have changed the igg password 7 different times and it still will not let me log in on the main account. Please help

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Aleina
#2
Posted on 2018-02-07 16:11:22 | Show thread starter's posts only

This has been a problem for a few especially if they get booted out from battleground...
or even just booted from the game in general.

all you can do is wait for the server to reset.....
sometimes you only have to wait a few hours , more often you have to wait till server reset at 0000 hrs.  and in a very few instance you have to wait till weekly reset.

if you have to wait more than 12-24 hrs contact support.

Though I do not think changing your password 7 times will help your case.


-----edit-----------
Some past reports have said they have waited over 2 hrs before they could log in after a crash/boot from game BUT Looks like the wait time varies...

again contact support if you are waiting after daily reset.

- Ele

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