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[Discussion] [Solved] IGG point not received

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#1
Posted on 2017-09-08 08:50:30 | Show thread starter's posts only

I bought point and did not get it.

payment method: amazon payments, says complete on web

Also called credit card and they also say it's up and already debited from my account.

Just no points lol.

Can i get my points??

Already submited ticket but, always is good more noticeable.

Anything can work well this days ?

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#2
Posted on 2017-09-08 08:55:05 | Show thread starter's posts only

IGG points or IM`?  cause igg points not exist anymore ?!  

I think at some payment methods you can have a little delay

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#3
Posted on 2017-09-08 08:55:57 | Show thread starter's posts only

vc point sorry...

already 1 hour

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#4
Posted on 2017-09-08 13:07:16 | Show thread starter's posts only

wow really frustrating, i puchased 5 hour ago and still got nothing and at this step probably more time will pass and nothing, if we enter in weekend and i dont have the points we all know where it's going...

event will be over and points not there....

received more confirmation from amazon payments that the payment is 100% good and done.

what about...give me my pts??

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#5
Posted on 2017-09-08 13:56:21 | Show thread starter's posts only

again.. if you buy $500 or more at one time your points will take 3-4 working days to go through.... and you miss the events...  IGG takes that much time to verify and allow for cancellations or problems of funds.

I know its a catch 22


I would be interested in knowing if anyone has bought $500 or more worth of points and had them go through in less than 24 hours.
If so which payment method did you use??


- Ele

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Halloween
Tuesday, October 31, 2017

#6
Posted on 2017-09-08 14:20:32 | Show thread starter's posts only

I purchased 15k points last week for consumption event using Paypal, $550 for 10k in one go, got points in my account about 2 minutes after I purchased them.

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#7
Posted on 2017-09-08 17:55:01 | Show thread starter's posts only

same problem for me, buyd 6000 IM for VCO and payd with Paypal.
its not even close to $500 but still have no points yet.
already send mail with proof that money is debited.

@xanthian31
i send you PM, please help me to fix this before "Captain Jack's Treasure" is over.

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#8
Posted on 2017-09-08 18:18:56 | Show thread starter's posts only

damn still dont have my points still money out from my card.

already regreting to put money in this again.

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#9
Posted on 2017-09-08 18:38:03 | Show thread starter's posts only

as long as it comes soon and you get compensation all fine.... last time i missed an event cause of something went wrong i did got the stuff at the next event.... so keep calm:)  i am annoyed that captain jack dont work atm as well for example but if it works tomorrow or sunday or next time i get the same amount of tries which i should have gone today it is okay for me

since i usally not have problems with IM

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#10
Posted on 2017-09-09 01:47:19 | Show thread starter's posts only

1. logg in ur acc into igg website.

2. check ur payment

3. if u didnt get IM in 2min go check payment method is high risk or not.

4. if high risk. then u will get refund in 1 week



if u didnt recieve IM point in 5min. it s all high risk i think.

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