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[Discussion] [Solved] Fok ; can you participate in Cp Jack and Pirate Kings treasure

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#1
Posted on 2017-08-11 08:53:50 | Show thread starter's posts only

If a player participates in the "Captain Jack's Jackpot" event, can they also participate in the (New) Pirate King's Treasure giveaway event, when it is offered a week or 2 later, using the same points?

we need info, don't deny us info pls

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Fok name added to title by ele 9/4/2017


Support Answer:



Regarding your concern, please be informed that you can join both Captain Jack's Jackpot event and Pirate King's Treasure giveaway event.

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#2
Posted on 2017-08-12 02:07:38 | Show thread starter's posts only

That's a really nice question actually

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#3
Posted on 2017-08-12 14:15:51 | Show thread starter's posts only

Needing FOK reply here.

Pls dont send us to service center, they will probably reply us a template saying nothing

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#4
Posted on 2017-08-13 07:20:10 | Show thread starter's posts only

these rules are stupid you have to wait a week to get no reply to ask about an event that last just 3 days but then the event is over so you lost out so no point buying IM, great business sense there!!

If these rules carry on the way they are and players get no help then this forum is useless for players and players will stop using it altogether that is a fact coz players will get fed up of the same no help as service center gives same copy and paste reply's.

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#5
Posted on 2017-08-13 10:04:25 | Show thread starter's posts only

The question SHOULD be answered by support first!  FOK is our last possibility in the chain of getting help.  We do not want to over use/ abuse him this way... or soon he may just stop reading the forums all together.  Plus, I haven't seen any proof that you tried to ask support first.

I would think they will have the event again.  So not getting extra free stuff this one time should not cripple your game.

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China; National Day / Golden Week Holiday
October 1st through 8th, 2017
#6
Posted on 2017-08-14 11:26:28 | Show thread starter's posts only

I would "love to" "argue" this assumption of yours... as a logical fallacy... but in time a bit of life experience will probably do that for me.

All I can say to you is;  research the business model that IGG follows.

and post your support info when its been a week... that's all I can do.



 -Ele

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China; National Day / Golden Week Holiday
October 1st through 8th, 2017
#7
Posted on 2017-08-14 11:38:05 | Show thread starter's posts only

i did write support ticket at last thursday i think and already got 3 answers since than... maybe you should work on your way of writing support tickets and be nice and kind....:)

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The New Forum is lets say "special"......
#8
Posted on 2017-09-02 05:10:49 | Show thread starter's posts only

Any news on this topic? did you get an answer from support softnick?

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The New Forum is lets say "special"......
#9
Posted on 2017-09-03 07:46:02 | Show thread starter's posts only

no answer from support

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#10
Posted on 2017-09-04 13:04:18 | Show thread starter's posts only

If Fok does not answer in a few days be sure to write to the other 2 email addresses.

EMAIL  Direct SUPPORT LINK : voyagegm@igg.com


Complaints & Suggestions : complaint@igg.com

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China; National Day / Golden Week Holiday
October 1st through 8th, 2017