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[Discussion] No prize from Pirate King's Treasure event

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Posted on 2017-08-08 12:31:58 | Show thread starter's posts only

Can someone please explain me why some people got their prize for Pirate King's Treasure event today while some didn't? I sent them about item I want 4 days ago got nothing someone else sent it yesterday and got his reward.

Posted on 2017-08-08 18:12:51 | Show thread starter's posts only

make sure you put in a service ticket or have the number for the one where you asked for the item you want..

post the ticket info (cut and paste) into the thread if it has been 1 week w/ no answer.

- Ele

Chinese New Year and Spring Festival  -  Year of the Dog
February 15 - 21, 2018

Posted on 2017-08-08 23:09:33 | Show thread starter's posts only

It haven't been a week yet so I didn't post about my ticket, but I'm asking and wondering whats other people experience with this event and not getting prize. How someone get answer within an hour after sending ticket while I wait 5 days and no answer and I sent before him.