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[Discussion] IGG services down---why?

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#1
Posted on 2017-06-18 10:47:30 | Show thread starter's posts only

Hi Admins/FoK/ Mods,


As you probably have noticed IGG services was/are down for 3+ hours.... what was the reason for this? was there a hacker attack? i tried to find information on offical IGG Twitter and Facebook but nooooooo information there.....

IGG website was not reachable, same for VCO website+forum+ ingame servers
Until like 1hour ago it was like that, than the stuff showed up again but everything loaded very slowly and it was not possible to login, because it said wrong password/ account not found(or something like that).
Since few minutes now login possible again (atleast at vco website and forum) but offical igg website still look very weird....

dont even know if it is safe to log in now.


It would be nice if we get info....and next time (hope not happen again) please give information at twitter or facebook so ppl know what is going on...




So please mr FoK tell us what happened and if now all is fixed again?!


Kind Regards

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#2
Posted on 2017-06-18 10:58:15 | Show thread starter's posts only

Due to Gremlin-related technical issues, all servers are temporarily offline. Our team is working as quickly as possible to restore services to VCO. Thank you for your patience and understanding!

Source: https://www.facebook.com/VoyageCenturyOnline/posts/10154480460192455

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#3
Posted on 2017-06-18 11:22:13 | Show thread starter's posts only

It's lucky ,the game resume

other IGG's games ,are still down

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#4
Posted on 2017-06-18 11:34:03 | Show thread starter's posts only

Could we have more details what happened? How is that going to affect us? I see lots of timed items have disappeared, people lost planting cards, mining cards, timed charms, crete boxes etc...

Crete siege was skipped. DDC is gone. Free lunch not working. Lots of issues. Can we expect some compensation for all the loses?

Maybe extended DDC event?

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Help us at Voyage Century Wikia!
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Check out various tools for VCO at The Pirate's Cove:
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#5
Posted on 2017-06-18 12:56:10 | Show thread starter's posts only

FOK most important rule never feed gremlins after 12:00AM

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#6
Posted on 2017-06-18 13:19:45 | Show thread starter's posts only

No Crete siege invite in MMP server, Tiger Totem NPC is missing, timed items lost good amount of minutes.

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#7
Posted on 2017-06-18 13:54:05 | Show thread starter's posts only

anyone logged in in past 2h?

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#8
Posted on 2017-06-18 14:44:44 | Show thread starter's posts only

We need good compensation for this still cant logon and lost 2 ddc`s and 2 maps plus everyone has lost stuff do not just extend ddc for another day because this is just a kick in the face if you do ,cant do new instance, and i know some people were killimng first boss as usual as the servers went down!!

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#9
Posted on 2017-06-18 15:32:10 | Show thread starter's posts only

Well I could reach main pages all VCO pc games and I logged on them via my IGG account except VCO. We cant log in VCO but "game resumes" and we can log on other pc games of IGG  but "they are down" :D Ahh I logged on IGG mall. While noone is here I should buy some IGG points for my account;) is it really about IGG or VCO ??

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#10
Posted on 2017-06-18 15:34:45 | Show thread starter's posts only

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