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[Discussion] Live Support

[Copy link] 12/2007

Posted on 2014-02-06 20:49:16 | Show thread starter's posts only

I thought I would share a good story about live support...

For the last 7 days or so one of my guild mates had his weapon in his hand.  Character was over loaded, ship over loaded.  Standing at Lisbon dock.  We could not come up with a way to fix this.

I contacted live support the moment they came online tonight.  Within 20 minutes they had removed the provisions from the ship and I was able to put the weapon away.

Things could not have gone smoother.

Thank you live support.  Thank you Parker! f93 f93 f26 f26

Posted on 2014-02-06 22:08:02 | Show thread starter's posts only

Always good to see a posative story.[f00

Posted on 2014-02-07 00:23:09 | Show thread starter's posts only

f26 yip.... I agree

Posted on 2014-02-07 07:16:25 | Show thread starter's posts only

I had the same thing, they refused to help and wanted to charge me IM afterwards. Lost a weapon. Funny how it varies.

Posted on 2014-02-07 19:23:16 | Show thread starter's posts only


Posted on 2014-02-09 23:13:13 | Show thread starter's posts only

What is live support ?

Posted on 2014-02-10 07:22:32 | Show thread starter's posts only

Original posted by ledhed at 2014-2-9 23:13
What is live support ?

And another constructive (NOT) post of you.

You call yourself a mod?

plz be more constructive next time, if everybody posts this useless posts forum will be mess pretty soon.

Posted on 2014-02-10 09:57:32 | Show thread starter's posts only

you just don't understand...
they expect to see a certain amount of replies from led...  so he has to put in stupid nonsense stuff to make THEIR numbers...

just like the stupid must reply to all posts rule..

yes.. I know we would not be happy with regular players who do this...  but I think they caught on to the simple replies that were only in the mod section.

- Ele

[ Last edited by xanthian31 at 2014-2-10 06:59 ]

Posted on 2014-02-10 11:26:35 | Show thread starter's posts only

Basically I think that led was making a reference to the fact that most players don't have access to any form of Live Support.

Posted on 2014-02-10 14:17:00 | Show thread starter's posts only

its all the "metrics" they use
they go by online time, post count, time taken to reply etc

every thread has to have mod replies even if the question has been answered and we have nothing to add.
its their rule

but yea i believe led was referencing the lack of live in the support, i miss being able to talk in real time when there was a problem