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[Announcements] Character Name Change & (Server) Transfer Service 8/25-31& 9/1-7

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#1
Posted on 2020-08-25 14:17:46 | Show thread starter's posts only

LINK; Character Transfer Service Available(August -September 2020) 
Please make any questions in a new thread, this one is too long already.

Do NOT try to sign up at the last minute... you know our servers are slow and if you miss the cut off time by 1 second - you are too late!.... give yourself at least 24 hours!!

****  Note you CAN NOT sign up for TRANSFER during NAME CHANGE TIME****

Name Changing Sign-UP Time: now (August 25th) until 11:59pm Monday August 31st EST(GMT-5)
Name Changing time: Tuesday September 1st 2:00am EST(GMT-5)

Character Transfer Sign-UP Time: 5:00am Tuesday September 1st until 11:59pm Monday September 7th EST(GMT-5)
Character Transfer Time: 2:00am Tuesday September 8th EST(GMT-5)

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**Name Change is Broken (and not worked correctly for many years) - use it at your own risk.**
Supposedly Name Change works only for names with illegal characters/letters/symbols in it.
**TAKE A SCREEN SHOT (of the bottom area of the Immigration Page) showing your character is currently signed up for name change... in case your characters name change fails** (name change costs 500 credits - that's how IGG's customer service will know which service you signed up for)

We have past reports of the system just taking some people's credits and not changing it, and yet it works for others!
"Works" that is, after having to change the code to see the back up name text boxes (see post #2)
But I do not know which lines the people making reports changed or if they have to edit them at all, so let me know if you get it to work!

After some testing of illegal characters it might be an error in programming - e.g. not being able to change your name if your illegal name has an underscore or a minus (same key on English keyboard)... but I can not be sure with out a lot of feed back from players.

*Name change time is always first.  Because, Characters with illegal (text) characters in their names can not change servers.
 
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** "Help the others to Transfer" **

Put your friend's account name / account you want to give credits to... in the "Account name" box.
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** Known Transfer BUG; Transferred character not visible - CAUTION -**

There is a bug where if you have a character already standing in one of the 4 slots (where you do character selection on the dock) on the server that that the character being transferred too... the transferred character will not show and you have to delete the character standing in that spot to see your transferred one.

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** Known Transfer BUG; Items lost from Warehouse pull down menu**

There is a bug or perhaps it is a setting;  That you will loose all items in your transferred characters warehouse initial and possibly secondary pull down menus when the character is transferred.
(If you have multiple characters on one account you will already know that a warehouse prize is not assigned to a certain character until the first pull down is completed - so definitely you will loose the items in the first menu)

If you have 2 characters on the transferred account - and one stays in the old server.... it is not known if the items are still accessible by the left behind character - someone please pm me and let me know.

For your piece of mind; before the transfer date, be sure to do the initial pull down of any items, free lunch or IM at the warehouse or you will not be able to claim them with your transferred character on your new server.
** Not sure if 2nd pull down needs to be emptied or not - when I transferred I cleared it just in case.

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The "IMMIGRATION SERVICE PAGE" will currently take you to the name change or Transfer sign up depending on the current date and dates the events take place.



Click the words" I want to transfer character"


The above linked words on the "IMMIGRATION SERVICE PAGE" to will change between the name change page and transfer server sign page depending on what day it currently is.



Costs

If you want to change character name, you need to pay 500 credits.
If you want to transfer a character, you need to pay 1200 credits.


Credits
Are earned from buying non-sale IM items
Or
During the transfer and name change event, others can gift you their credits.


---

Credits use to also be "made" by exchanging forum karma into credits.  However, the karma exchange page no longer exists.
Karma WAS earned (Prior to March 2016) in the old forum by participating in forum events or given by moderators as a reward to those who had written helpful posts and/or guides.

- added by Ele 

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Character Transfer Service Available Aug 21, 2020

Character Transfer Service for March is now available, visit the immigration page to submit your application, new immigration rules have been added: During the transfer, if backup names (optional character names players supplied) can’t be used, a random number will be attached to the name to distinguish it.
If you have any question about the updated immigration rules, check this announcement  for more detailed info.

ServerImmigration Status
ColumbusAllowed to transfer in and transfer out
Magellen & Marco PoloAllowed to transfer in and transfer out
Dagama & James CookAllowed to transfer in and transfer out
Zheng HeAllowed to transfer in and transfer out


*** yes, I know Dagama & James Cook no longer exists and it is also Not March.... but tell that the the person who posted the announcement!  ***

After much consideration, we have decided to implement the following changes to the service, as below.
1. Should your character name contain illegal characters or symbols, you will need to apply for a name change before applying for a change in server. Please keep in mind that only alphanumeric figures will be accepted in character names.
2. Should your character name contain illegal characters or symbols, the name change must be applied for and approved at least ONE (1) week before you apply for a server change.
3.  A name change can be applied for in place of another character with illegal symbols in his/her character name; however, it requires confirmation from that party before we can proceed.
4. An administrative fee of 500 Credits will be charged for performing a name change. The change in name will take place right after the next scheduled maintenance.
Note: Your character will automatically leave his/her current guild and fleet upon a successful name change. It is advised to prepare beforehand to avoid unnecessary losses.
Click here to Follow the below steps to change your character name or help others with changing their character names.

Name Changing Sign-UP Time: now (August 25th) until 11:59pm Monday August 31st EST(GMT-5)
Name Changing time: Tuesday September 1st 2:00am EST(GMT-5)

Character Transfer Sign-UP Time: 5:00am Tuesday September 1st until 11:59pm Monday September 7th EST(GMT-5)
Character Transfer Time: 2:00am Tuesday September 8th EST(GMT-5)
.

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#2
Posted on 2020-08-25 14:19:19 | Show thread starter's posts only

Name Changing Service
(Only works for illegal names*)


*Illegal Names have illegal "letter" or symbol characters in them.
IGG has never defined what the illegal character are; but if you created a name using an ascii (example; Alt + 255) or keyboard characters; !@#$%^&*()+=[]\{}|;':",./<>? .... that is what they mean.

Illegal characters throw off the Chinese to English translations/programming and your character can not transfer if your name has illegal characters in it.

The current character creation interface will not let you use any non English letter character EXCEPT the underscore line and the minus sign made with the regular keyboard key ; _ and -

**TAKE A SCREEN SHOT (of the bottom area of the Immigration Page) showing your character is currently signed up for name change... in case your characters name change fails** (name change costs 500 credits - that's how IGG's customer service will know which service you signed up for)

*Caution*
We do not know if the underscore and minus are really legal characters or not. I would not use these characters (underscore line or minus) in a character's name.  Because if they are illegal characters, your character will not be able to transfer servers. AND the initial sign up page may or may not recognize your name as "illegal".  The program that changes the names probably will NOT recognize it as "illegal" and there for the progaram could take yoru credits and not change your name!!
IMHO IGG forgot to disable that particular key... all the other non letter keys including the num lock keys will not work for a new character name.

*Caution*
Also NOTE the following rule may still apply:
3. Guild Masters of guilds Level 5 and above can no longer apply for the name change service.
from this notice

DSOFA looked at the code and also discovered the following rules;
1. Form wont validate if there are no backup names written (if you leave the fields empty).
2. Form wont validate if one of these words are used:

shit, fuck, gay, idiot, noob, fucking, asshole, faggot, suck, suckdick, suckball, fuckup, bitch, cunt, dildo, penis, blowsemen, whore, sonofbitch, nigger, screw, screwyou, dick, igg, vco, gm
3. Form wont validate if the name has a space as one of the characters.
4. Form wont validate if the name has more than 15 characters.

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Name Changing - The IGG page - how it is suppose to work;

http://vc.igg.com/news/3122/Name_Change_Service.html

Jan 10, 2012

 a) Log in to your IGG account, and click on “Immigration service”.
or click http://vc.igg.com/immigration/index.php

b) Then, click on “I want to transfer character.”, or “Help the others to transfer” to help a friend.
 OR
c) Should your current character name contain illegal characters or symbols, the system will then prompt you to perform a name change. Please also provide 2 backup names as so to heighten the chances of success of your application in one go.
 
Below is an illustration of the process of applying for a name change.

(Self)

(For Friends)
 



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How to MAYBE fix the NAME CHANGE PAGE  Former character names (info entry lines) problem
You should NOT have to do this - any name with an illegal character should automatically show.
**This no longer works for NON-illegal names because even though you can make the "former character name" box visible, you can not type in a "former character name."
But, if someone finds the work around - please pm me!!!  - xanthian31

USE NAME CHANGE AT YOUR OWN RISK... WE HAVE REPORTS IT DOES NOT WORK.  ..... The system may just take your credits and not change your name.


Yes there is a problem with textboxes.
The line where you enter your "Former Character Name, Back up Name 1 and Back up Name 2" does not show.
So, you cannot enter your name. If you look at the source code, you can see that the boxes are still there, but their visibility is set to hidden. (display: none).


Steps on how to make the "Former Character Name" line visible:
UPDATED Again 5/17/2019
Original fix found by DSOFA has been updated by me Eleftheria.

Here are step by step instructions;


1)Open the immigration page link >
I want to transfer page; http://vc.igg.com/immigration/emigrat2.php?at=0


2) Select source server (the server, the incorrectly named character is currently located on)
I THINK at this point the program searches that server under the account name you are signed into... for the up to 4 possible characters you have on that server... and it will know if 1 or more has illegal characters/symbols/letters in it.

3)  Double or triple left click the words "Back up Character name" until the phrase is highlighted in blue.



4) Right click and choose  "inspect element" (while the words are highlighted blue)
the white lower half will appear....;
scroll down just a little bit more in the white area so you can see all 4 of the faded lines


...........

This is a  closer picture (if the code gets expanded) of the "faded lines" when you higlight the radio button and right click inspect element:
I have expanded the white code box windows so you can see more clearly where in the code the line you need to change is located;



5)  click and highlight the line with rename4
**** Changing the code for any of the 4 lines MAY work - I say use rename4 because that is the line showing in the IGG instructions.



6) In the center bottom screen mouse over the word "display" (under the word "element" ) and a check box appears;



7) un-check that box and it will become strike through text (a line crosses out the text) ;



The code on the left bottom will automatically change a bit, and the boxes appear at top in the form:
Hurray!  The line to enter a back up name shows!!!


7) Left click the "x" at the top right of the white editor area to exit the editor.
And then enter all the information and click "submit".

8) Make sure you click the "radio" button / box in front of the the words "Former Character Name"  (Otherwise you will get your current name with a random number attached, not the name you typed in.)





*If you leave the page you will have to un-hide the text boxes again.
*If you re-select the source server you will have to un-hide the text boxes again

.........................................................................................................................


What you should try to make it look like: (plus click to check the box in front of "Former character name" )
[IGG Picture]



How it looked after I changed line 4  and before entering names;


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other notes:
I can not figure out why there are 4 lines to put data (former character names) in and yet even IGG instructions only show line 4.

Perhaps the program is suppose to auto pick and have you enter info in line 3 if the character standing in slot 3 at beginning of game has the incorrect name??  IDK

If you have more than 1 character on a server; You may need to use line 1 for the character in spot 1 on the game start page, line 2 for a character in spot 2, line 3 for character in spot 3, and line 4 for character in spot 4
IDK  ... but it is the only reason I can come up with for there being 4 lines.
(Hopefully spot 1 is on the left... but hey its a Chinese game, so it could be on the far right.. again IDK)
OR
Location on start page may not matter at all as long as the name is not similar to your other characters....Maybe 4 lines was originally useful/intended for those who named characters like "BOB" and "B0B" one with letter O and one with number zero or other similar which can not be told apart by sight.


Again, PLEASE let me know if this Works or Not!!


June (2017), November (2017), May (2018), November (2018), May (2019)... and every transfer event since 2017.......I was not able to enter a "former character name" no matter what I did...
But I do not have an illegal character in my name... and supposedly only names w/ illegal (asci) characters can be changed.
(I think it might be because of the radio button.. I am unable to de-select it, so no player chosen names can be entered in the "former character name" box)




- Ele

-Originally written 8/11/2015
-Edited 5/16/2017
-Edited 11/12/2017
-Edited to take out past dates and make current 5/15/2018
-Edited added definition of illegal characters 5/16/2018
-Edited wording 5/18/2018
-Edited wording 11/2/2018
-Recreated pictures for name change fix (editor changed 11/2018)  and changed some wording to match new pictures 5/17/2019

- Edited wording on credits - karma for credits no longer available 8/25/2020.

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#3
Posted on 2020-08-25 14:19:59 | Show thread starter's posts only

Character Immigration/ Transfer

Announcement About New Character Transfer Applications
http://vc.igg.com/news/2626/Announcement_About_New_Character_Transfer_Applications.html

Dec 9, 2010








Good news! The modifications to the Character transfer application have been completed. Here's the details,
1.The process that helps friends transfer their characters has been improved.
You are now able to help friends transfer their characters without knowing their passwords. Enter your friends' account name on the character transfer page and select 'original server' and 'target server' , then your friend will receive a notice for confirmation on the immigration page. When your friend confirms the notice and completes the info required, they can then apply for character transfer.
2. Name Validity has been applied to backup names entered for your character on the new server.
If the backup name is already in use on the target server, you'll receive a notice to rename.
3. Name Restrictions have been applied to backup names you enter for your character on the new server.
If the backup name contains invalid codes, you'll receive a notice to rename.
4. The Character Cap now applies to the number of characters you want to transfer.
Each player can have up to 4 characters on one server. If the number of characters you wish to transfer (plus any characters you may already have on the target server) exceeds 4, you'll receive a notice to reduce the amount of characters to 4.
Also, to guarantee a smooth gaming environment and avoid problems arising from frequent character info changes, the officials have decided to control the immigration frequency, former regular immigration during Tuesday maintenance will be cancelld, the officials will announce the exact time for immigration on the website each time.
The most recent time available to apply for Character Transfer is December 10th to December 13th EST (GMT-5).
Character Transfers will occur during the server maintenance on December 14th
Click here to apply for immigration!
The VCO Team
IGG

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http://vc.igg.com/immigration/index.php
Your previous transfer information will show below the  Costs section of the immigration page.



SERVER TRANSFER
When transferring servers the back up names (info entry lines) will not show until you pick a server to transfer FROM.
AND, the lines will only show if you choose a server you have characters on with the account you are currently signed into.

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#4
Posted on 2020-08-25 14:20:19 | Show thread starter's posts only

General Rules:
http://vc.igg.com/news/2626/Announcement_About_New_Character_Transfer_Applications.html




Announcement About New Character Transfer Applications

Dec 9, 2010







Good news! The modifications to the Character transfer application have been completed. Here's the details,


1.The process that helps friends transfer their characters has been improved.
You are now able to help friends transfer their characters without knowing their passwords. Enter your friends' account name on the character transfer page and select 'original server' and 'target server' , then your friend will receive a notice for confirmation on the immigration page. When your friend confirms the notice and completes the info required, they can then apply for character transfer.

2. Name Validity has been applied to backup names entered for your character on the new server.
If the backup name is already in use on the target server, you'll receive a notice to rename.

3. Name Restrictions have been applied to backup names you enter for your character on the new server. If the backup name contains invalid codes, you'll receive a notice to rename.

4. The Character Cap now applies to the number of characters you want to transfer.
Each player can have up to 4 characters on one server. If the number of characters you wish to transfer (plus any characters you may already have on the target server) exceeds 4, you'll receive a notice to reduce the amount of characters to 4.
Also, to guarantee a smooth gaming environment and avoid problems arising from frequent character info changes, the officials have decided to control the immigration frequency, former regular immigration during Tuesday maintenance will be cancelld, the officials will announce the exact time for immigration on the website each time.

..

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#5
Posted on 2020-08-25 14:20:36 | Show thread starter's posts only

saved for updates

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