Updated links 8/15/2017 - Ele
PLEASE CONTACT SUPPORT if you have a quest-line break or a problem that requires a GM.
FoK will not help you with out a ticket! so make sure you do the first link below if you need in game help.
Be sure to add a screenshot**!!
Screen shot with your voyage log open to the quest with quest words on right half of log showing; as you talk to the to the broken npc
show the broken item in your inventory
show what ever might be related.
** make a screen shot by pressing the print screen button, open paint, click on blank picture area and ctrl+V (paste), resize to "pixels"; horizontal, 1200... then save to your computer.
(resize for full screen shots; otherwise the file may be to big to upload to the support page.)
EMAIL and get a TICKET SUPPORT LINK : http://service.igg.com/
you will have to sign in again as this is a different forum from ours.
so don't be scared by the error message
EMAIL Direct SUPPORT LINK : email@example.com
Complaints & Suggestions : firstname.lastname@example.org
PS: Please tell IGG your Game ID, Facebook ID (for browser accessed games) and Account name in your letter.
IF you do not get an answer after 1 week; see the following post on how to correctly post in the forums and for a Mod to annotate your forum post's title to get FOK's attention.
New RULES/ PROCEDURE when asking for FOK's help
October 1st through 8th, 2017