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[Discussion] Character is gone after server transfer.

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Posted on 2017-06-25 03:53:30 | Show thread starter's posts only

Hello all.
Sorry to bother u whit this crap. But my character is gone after the server transfer i did a few weeks ago. I made tickets and submitted them and waited like i schould. We are 3-4 weeks later now and they don't even RESPOND to my tickets ... Like Wtf is this crap!? Can someone of the forum please help me?
Kind regards

Posted on 2017-06-25 05:19:08 | Show thread starter's posts only

please write the ticket ID/Number then FoK can check

The New Forum is lets say "special"......
Posted on 2017-06-25 11:02:12 | Show thread starter's posts only

1324672 is the ID number of the ticket, thank you guys in advance

Posted on 2017-06-25 12:26:16 | Show thread starter's posts only

we had a long discussion about this right after last transfer...

I could not get a whole lot of info to get exact circumstances (might happen to 2+ characters as well)...but characters disappear during transfer when;
the character you are transferring is in a game start position 1,2,3,4 (on the dock)... and you already have a character standing in that slot on the server you transferred to.

If you delete the alt that is blocking the spot, your transferred character should show.

If you want to keep both characters ALL you can do is contact support. make sure you get a ticket, and then contact Fok if you dont receive help in about 3 business days.

- Ele

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