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[Magellan&Marco Polo] [Solved] Urgent help needed from GM

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#1
Posted on 2017-01-12 10:32:01 | Show thread starter's posts only

Sir
It is Jan 12 10:20 EST. I accidentally  sold my 160 Davis' Lapel badge to ship yard boss in sevelle. He wont let me purchase back. Please help me get it back, its maxed and 160. I am VIP lvl 3 so i assume this will be addressed fast. 
Thank you 
VikT
Magellan

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#2
Posted on 2017-01-12 12:12:27 | Show thread starter's posts only

did you send a support ticket? if no sent one... if yes  write the ticket number....

if you want have any chance to get the stats on it back you should try to screenshot them if still possible or search an older screenshot...

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#3
Posted on 2017-01-12 12:18:45 | Show thread starter's posts only

i have no screen shot , its totally maxed out, nothing else to do on it.

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#4
Posted on 2017-01-12 12:35:04 | Show thread starter's posts only

no need for ss, they can find it and restore it with all the ++. they will ask you for 200 IM for that. but do send a ticket and pm to funofking

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#5
Posted on 2017-01-12 12:55:44 | Show thread starter's posts only

who is funofking and he is not online

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#6
Posted on 2017-01-12 14:22:09 | Show thread starter's posts only

A support request is needed and an answer to this request BEFORE attempting to involve FOK . The bosses require we follow a chain of command and the rules and do not " skip steps" . I only say this because the " old ways " no longer apply and we are told to provide links to SUPPORT not FOK .
 This is OFFICIAL , because it was sent to me , last time I tried to get involved in a support problem. I was told DIRECTLY , my place in the process and what the procedure is .
 I was told I must follow these rules. 
 It is important to note things change over time and staff changes also .
 As a high level VIP for almost every year we have HAD VIP , I have had to adjust to much change .
 Keep us up to date on how you make out with your problem.

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#7
Posted on 2017-01-16 07:09:07 | Show thread starter's posts only

Well to update u all on the situation they asked for 200 IM service pack which I bought promptly. Now its days and they haven't returned the badge. I sent another ticket and they are looking into it. So as yet we are at same place.
VikT

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#8
Posted on 2017-01-17 07:17:24 | Show thread starter's posts only

Finally, after this maintenance I got the badge back. I thank all of you who participated in this thread. 
Take care all.
VikT

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#9
Posted on 2017-01-17 09:01:31 | Show thread starter's posts only

Good to hear! Thank you for letting us know.

I am going to mark this thread as solved and lock it to prevent off-topic discussion.

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