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[Magellan&Marco Polo] Warehouse items not "pulling down"

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#1
Posted on 2016-11-27 04:58:54 | Show thread starter's posts only

Hi The name is VikT , Magellan server, Back after 5-6 years . I dont get free lunch, so no mod stones. I have got onlt once in 4 months. Sent tickets to IGG they say ther is no prize for me. I get the settle pprixe but there is nothing. Please someone help. 
Thanks 
VikT

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changed title to reflect thread content
so far it seems a GM was not needed so took that out of the title.
- Ele

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#2
Posted on 2016-11-27 06:04:59 | Show thread starter's posts only

If you have too many items on prize taking, new ones wont show up in game.

Pull down all of those Guos you got from participating in BG.

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#3
Posted on 2016-11-27 08:18:42 | Show thread starter's posts only

At warehouse I can see I have price but I cant settle them. Wrote to IGG they say I have taken all my prizes. I havent got free lunch for 4 months (only 1 day I got), I never get crete event stuff. I am a VIP client of IGG I think they want me to buy Mod stones which I wont. All my friends in guild get BRS, MOD stones etc i dont get. Please help me

VikT
Magellan

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#4
Posted on 2016-11-27 08:25:02 | Show thread starter's posts only

You don't get boxes after crete ? They don't go to WH, they appear on your character. But to get rewards you must get at least 1 kill or submit 1 resource

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#5
Posted on 2016-11-27 08:31:15 | Show thread starter's posts only

Ok I can understand that what about Free Lunch?? I havent got for 4 months. Today also I have logged in lets see what happens

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#6
Posted on 2016-11-27 08:35:04 | Show thread starter's posts only

You do everything by those steps ?
1. Log off
2. Press sign-in at Free Lunch
3. Login - stay online for 1h
4. Log off
5. Press Confirm on Free Lunch
6. Press Claim rewards on Free Lunch
7. Log back in and check WH

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#7
Posted on 2016-11-27 08:59:31 | Show thread starter's posts only

yes. EXACTLY as you said

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#8
Posted on 2016-11-27 12:34:01 | Show thread starter's posts only

If you login to the vco main page, you can visit item record page, which shows a list of all items that were delivered to your warehouse. It also has status column which shows if you pulled them down or not.



You can find the page here:


http://www.vc.igg.com/mall/itemRecord.php

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#9
Posted on 2016-11-27 12:54:08 | Show thread starter's posts only

also when you first log into the game the game will scroll white words that there are items to be claimed at the warehouse.



are you seeing those words?


if you are seeing those words, then follow the steps VERY CAREFULLY in the guide linked below.
You have to do a lot of steps and if you have a lot to claim it does get tedious.


Guide; How to receive IM Items and game rewards at the warehouse



you said:

"At warehouse I can see I have price but I cant settle them. Wrote to IGG they say I have taken all my prizes."

1) when you are at the settle prize taking screen how many items show??

give us a screen shot!! so we can look at what the item is
some of us might know what the code means

Some items were bugged for a while and may still be.

2) go back a screen got to; Prize taking"  how many items show?

I (am guessing) if you have over 5 pages of items or about 100 items... you can not do anything until you start claiming the items.

They use to just disappear... and you would loose your items as you continually pulled down more items .. but they MAY have changed it.

I am not really sure how it works now since not to long ago I claimed most all the stuff in my prize taking and stacked it in the bank... so I could find the stuff i really wanted to claim.




- Ele

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#10
Posted on 2016-11-27 14:14:48 | Show thread starter's posts only

To make it worse they gave us stuff that can't ever be claimed .

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