So this happened.
I asked can they unbind a rabbit charm for me.
They said they can, if its less than 400 IM points, I can use level 120 tool.
I got a level 120 tool, sent another ticket.
They basically told me fuck you, use a level 150 tool yourself.
So basically they want me to get a 1500 IM item and use it to unbind a 200 IM worth item.
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